Bank of Monticello & Evansville

Bank of Monticello requires that you change your password (PIN) upon first use in order to protect the security and privacy of your financial information. In addition, you should change your password regularly. If you choose not to do so, you accept total responsibility for unauthorized or fraudulent use.

This disclosure applies to transactions conducted with an automated teller card issued to you at your request, which permits you to access through certain terminals your accounts established with us. This agreement also applies to preauthorized electronic fund transfers to and from designated deposit accounts established with us. This agreement applies to all persons that are party to the accounts. Every person who can use the accounts is responsible for the use of the card. In this Agreement, the terms “you” and “your” refer to each party on the account, and the terms “us”, we” and “our” refer to the Bank. Transactions and accounts governed by this Agreement are also subject to applicable federal and Wisconsin laws, and regulations and any other rules or agreements governing or referring to the agreements and operating rules of the National Automated Clearing House Association.

Authorized Use of Card and PIN. We will issue a personal identification number (“PIN”) to you for use in connection with the Card. You agree not to disclose the PIN to anyone other than authorized users of the Card. If anyone uses your Card or PIN with your permission, you will be responsible for any charges made to the account. You agree to safely keep the Card and PIN, not to record the PIN on the Card or otherwise disclose or make it available to anyone other than an authorized user, and to use the Card and PIN only at terminals that accept the Card and as instructed.

Address and Telephone Number: If you believe your Card or PIN has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call 608-938-2265 or 608-882-6010 and let us know. To report a Card lost or stolen on a non business day call 1-800-383-8000.

Business Day Disclosure: Our business days are Monday through Friday. The following holidays are not included as business days: New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.

Point of Sales Transactions: Using your Card you may access your account to purchase goods in person, by phone, by computer, get cash from a merchant, if the merchant permits, or from a participating financial institution, and do anything you can do with a credit card. You may not exceed more than 6 transactions for a total of $500.00 per 24 hour period.

ATM Transfers: You may access your account by ATM using your Card and personal identification number (PIN) to make deposits to your account or to get cash. Total cash withdrawal is limited to 3 transactions for a total of $300.00 per 24 hour period.

Consumer Liability: By telling us at once if you believe your card and or PIN has been lost or stolen, you can lose no more than $50.00. If you fail to give us notice you will be liable for the lesser of $50.00 or the amount of any money, property or services obtained by its unauthorized use prior to the time you gave us notice. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay kept you from telling us, we will extend the time periods.)

Visa® Card Debit: Additional Limits on Liability for SHAZAMchek Debit Card. Unless you have been grossly negligent or have engaged in fraud, you will not be liable for any unauthorized transactions using your lost or stolen Visa debit Card. This additional limit on liability does not apply to ATM transactions, to transactions using your Personal Identification Number which are not processed by Visa, or to commercial cards. Visa is a registered trademark of Visa International Service Association.

Goods and Services Purchased. If a merchant accepts the Card in payment of goods or services, and you receive credit for goods returned or adjustments, the merchant will send us a credit slip. We will apply the credit slip as a credit to your account. We will not make cash refunds to you on purchases made with the Card. Unless your use of the Card results in a loan from us to you, you must raise any claim or defense with respect to goods or services purchased with your Card directly with the merchant who honored the Card.

Pre-authorized Payments: Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here’s how:
Call (608) 938-2265 or (608)0882-6010 or write us in time for us to receive your request 3-business days or more before payment is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We charge $22.00 for each stop payment. 1.) Notice of varying amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, 10 days before each payment, when it will be made and how much it will be. (you may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set. 2.) Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.

Our Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

Account Information Disclosure. We will disclose information to third parties about your account or the transfers you make, where it is necessary to complete transfers or in order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or in order to comply with government agency or court orders, or as explained in the separate privacy disclosure.

We may amend this agreement upon giving you such notice as may be required by law, effective upon the date indicated in the notice.

IN CASE OF ERRORS, OR QUESTIONS
ABOUT YOUR ELECTRONIC TRANSFERS
Telephone us at (608 )938-2265 or
Write us at
Bank of Monticello
Attn: Deposit processing
P.O. Box 388
Monticello WI 53570-0388
As soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt, we must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

Tell us your name and account number (if any)

Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.

We will determine whether an error occurred with 10 business days (5 days if involving a VISA transaction or 20 business days if the transfer involved a new account) after we hear from you and we will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point of sale transaction, or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account with in 10 business days (5 business days if involving a VISA transaction or 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. An account is considered a new account for 30 days after the first deposit is made, if you are a new customer.

We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.